Frequently Asked Questions
Click on the questions below to find answers to many of our most asked questions.
GENERAL QUESTIONS
Items that are regularly turned away include: open or spent toner and waste toner tubes, unqualified batteries, media, gas powered tools, incorrect foam, light bulbs, appliances with undiscarded food, and dirty packing peanuts.
We are based in Vancouver, Washington and provide regular scheduled affordable service routes to most areas in and around Vancouver, Washington. The areas include Vancouver, Brush Prairie, Camas, Fisher's Landing, Hazel Dell, and Salmon Creek. North County includes Battle Ground, Ridgefield, Woodland and La Center. Please see our detailed service maps for more information. If you are outside our normal service area, please call.
Electronics $10 per load
Block Foam $10 per load
Televisions $25 each
Refrigerant Appliance $25 each
Example 1: Bring a box of clean #6 foam and several miscellaneous electronics
The box of #6 foam is $10
The electronics is $10
Total would be $20
Example 2: Bring a computer, microwave, string lights, an air conditioner, a box of clean #6 foam, and a television.
The computer, microwave and string lights are part of our basic recycling and priced per load at $10
The air conditioner contains refrigerant and is priced at $25
The television is $25
The box of #6 foam is $10
Total would be $70
We do not currently accept these items. As we are always exploring opportunities to assist the community in their recycling needs, we may in the future. At this time, please contact the Clark County A-Z list here for information about recycling or disposing these items.
Our professional and courteous driver will transport items from and to any floor with elevator access. For our driver's safety, please move items from floors without elevator access to the ground floor prior to arrival. Residential items should be moved to an accessible location to a main entry way or garage area, as our drivers are unable to navigate through homes.
As we have clients all over with different pickup needs, we can certainly pick up your items for the flat pickup charge. With the focus of being environmental conscious, please consider the trip for small numbers of items. Alternatively, please feel free to visit during warehouse hours and our friendly staff can assist with any unloading needs.
We offer periodic pickup services to all our business clients depending on your needs. We have established scheduled routes and can easily include your items as often as needed.
Yes! You can also drop the items off during business hours and allow our friendly warehouse staff to assist you.
We can pick up and haul away your television for responsible recycling. Due to the expense to properly handle and transport these bulky, heavy, hazardous material containing items, we may ask for a modest fee to assist with the additional associated costs in ensuring these are safely transported for proper recycling. Televisions are unfortunately the only item we charge to drop off. See here for television pricing. There is no additional charge for CRT monitors recycled while accompanied by a corresponding computer tower or laptop.
Professional certificates of data destruction are available for a small charge. See front page for current pricing. Prior to pickup, please notify our scheduler that you would like a professional destruction certificate. Your items will be segregated and marked. Your individual hard drives will be scanned and listed for your records. Please allow up to 10 business days for your emailed certificate.
First, data sensitive items are segregated for data sanitation to protect the clients information. Then, items are sorted to determine potential reuse. Potentially reusable items are tested and repaired if economic to do so. Parts and accessories are reused when appropriate. Items deemed not fit for reuse are shredded for material recovery.
Block foam is placed into a shredder where it's blown up into a storage silo. The material is then fed into a densifier, where the material is formed into 50lb blocks. This allows 2,000 lbs of polystyrene to fit onto a single pallet. The pallets are then sent to a reprocessor, where the blocks are reformed into pellets that become feedstock for items that may include picture frames, house mouldings, light switch covers, and countless other products on the market.
YES! Every item we receive is assessed for potential reuse prior to recycling. Items that are recycled are sorted into various categories to be shredded, where the material broken down is separated and properly recovered with advanced machinery. We only utilize shredders with advanced recovery systems, that minimize or elimate waste residuals.